🤝 Junior Client Success Manager
We usually respond within two weeks
About SoScale
At SoScale Media, we’re on a mission to scale brands through high-performing content rooted in creativity, performance data, and platform fluency. We blend bold ideas with a sharp performance mindset to deliver UGC and ad strategies that don't just look great — they convert. We’re fast-growing, culture-driven, and relentlessly focused on results. Our values shape how we work:
Extreme Ownership – We don’t wait. We take initiative and own outcomes.
Profit – We make work that works. For our clients, and for our business.
Above & Beyond – We over-deliver, bringing passion and extra to every brief.
Relationships – We move as a team, lead with empathy, and care deeply.
About the Role
As a Junior Client Success Manager, your job is to help ensure smooth communication, aligned expectations, and happy clients. You’ll support day-to-day client operations, project timelines, and feedback loops — while learning how to manage performance-focused accounts in a high-growth agency setting.
In addition to coordination, you’ll also assist in high-level strategic ideation — helping clients improve their websites, content, and broader marketing approach.
What You’ll Do
đź“… Support client meetings, take notes, and follow up on action items
📦 Help manage campaign timelines, asset delivery, and internal coordination
đź’¬ Be a first point of contact for quick questions and simple client requests
🧠Track and flag feedback, ensure we’re aligned on goals and next steps
đź“Š Assist in preparing basic reports and presentations
🧠Contribute to strategic client work — such as advising on website optimization, content effectiveness, or overall marketing direction
What We’re Looking For
0–1.5 years experience in account management, client coordination, or project support (agency or marketing setting preferred)
Excellent communication and organizational skills
Eager to learn about performance marketing and content strategy
Proactive, solution-oriented mindset
Fluent in Swedish and English
What Success Looks Like
Clients feel heard, supported, and confident in our process
Internal team trusts you to keep things moving
You grow into taking ownership of your own client threads over time
You show initiative, improve week by week, and are hungry to level up
What We Offer
The chance to work with the next generation of bold, fast-growing DTC brands
A seat at one of Stockholm’s most ambitious performance content agencies
Hybrid setup with a creative, central office in Vasastan, Stockholm
Working Abroad Scheme – the flexibility to work from abroad for up to 30 days at a time
Long-Term Holiday Scheme – 25 days of annual leave, your birthday off
Annual wellness allowance (5,000 SEK) and comprehensive healthcare benefits
Transparent career progression with clear role roadmaps
Ongoing investment in your growth — including courses, coaching, and training
The tools you need to do your best work, including the latest MacBook
A driven, supportive, and fun team culture that genuinely cares about each other and the work we do
- Avdelning
- Project Manager
- Role
- Jr Client Success Manager
- Locations
- Stockholm
- Remote status
- Hybrid
About SoScale Media
We’re here to make performance marketing smarter, faster, and better.
At SoScale Media, we partner with ambitious brands to turn creative ideas into measurable growth. Founded in 2020, we’ve built a tight-knit team of 16 performance-driven experts who are obsessed with unlocking scale through data, storytelling, and relentless optimization.
We operate at the intersection of strategy, media buying, and creative execution—delivering results that speak for themselves. Whether it’s refining paid social campaigns, launching thumb-stopping ads, or scaling ROAS across new markets, we bring clarity, speed, and impact to every project.
We're not just an agency. We're an extension of your team, helping you grow with purpose.
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